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Benefits Administration Assistance - Full Suite
This full suite of services allows us to provide complete benefits support for your small or medium-sized business. See below for an inclusive package of services.
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Benefits Administration Assistance - A la carte
Does your HR Team feel “stretched” certain times of the year? Q can help, so your team can stay focused on the company’s overall mission. See below for respective services.
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Customized Special Projects
We offer a wide range of benefits support in the form of “special projects.” Q will work with you in completing one-off projects for seamless administration in the future. See list of examples below.
Benefits Administration Assistance - Full Suite:
Enrollment support for new hires, changes, terminations
Reconciliation of carrier-billing against employee-eligibility and enrollment
Review and reconcile HRIS-EDI discrepancy reports; oversee resolution process
Oversee and correspond with Third Party Administrator (TPA) for Flexible Spending Account (FSA) or Health Savings Accounts (HSA) transactions
Work with COBRA Administrator to ensure all notification, enrollment, and termination requirements are being met
Provide weekly report with status-updates
Provide employees with direct access to a Benefits Administrator via team email and phone (during business hours 8-5 PST) for assistance in managing their benefits
Benefits Administration Assistance - A la carte Services:
Assist Renewal & Open Enrollment Process
Support Open Enrollment season (i.e. internal communications, set up HRIS enrollment portal, employee-benefits faire, employee-support, carrier-collaboration, etc.)
Manage Change-in-Carrier(s) (i.e. collaborate, correspond, and provide requisite information to the Broker, Carrier, HRIS vendor, and employees)
Train employees who are new in administering the Health & Welfare Benefits plan (estimated 3-month contract period)
Work with Human Resources Information System (HRIS) vendor to set up eligibility and enrollment system
Special Projects - Examples:
Review policies, contracts, and employee-facing collateral to verify they reflect current practices
Update job titles, classifications, and salaries in HRIS
Verify and recertify eligibility status for dependents
Generate Total Compensation Statements
Customization for ad hoc benefits-related projects