Q’s benefits infrastructure consulting promotes collaboration among leadership and stakeholders, while minimizing administrative distractions in pursuit of the organization’s mission. Departments can no longer exist in silos; therefore, technical tools and total rewards should not either.

Cora Lynn holds a Life & Health Agent license and SHRM-CP credential. She first entered the Employee Benefits realm in 1998, specializing in retirement plans, most notably in 403(b) and public-sector benefits. In 2010, she transitioned to sales in Medicare and Individual and Family Plans. Seeing the changing tides with the advent of the Affordable Care Act, she transitioned to account management for small-group employee benefits in 2012, and subsequently to large-group benefits in 2018.

With over a decade of experience in the full-service brokerage realm, she gained insight into the struggles of employers and their Human Resources teams. Frustrated by her clients’ experiences navigating the post-COVID landscape, Cora Lynn founded Q Benefits Administration in 2023 to assist employers with a gap in employee-benefits knowledge and their administrative responsibilities.

As the benefits and legislative ecosystem continued to evolve over an abbreviated period, Cora Lynn uncovered the more urgent need lies in closing the knowledge and technical gaps in employer offerings. With an unrelenting desire to “fix things,” Cora Lynn brought Q to meet the market where it is and migrated from an administrative service to a benefits infrastructure consulting practice.

As a boutique firm, our mantra is, “How can I bring value to this client today?” Being cognizant of this Q keeps us focused on the customized needs of each client, whether it is to identify and integrate ben-tech tools, fulfill annual stewardship obligations, or simply be a thought-partner.

In order to meet these niche services, we regularly assess client-utilization to ensure we do not enter into new contracts at the expense of serving our current clients.